Question 1

Do you offer natural and lab-grown stones?

Accepted Answer

Absolutely. I source both, depending on your preferences and budget. No judgment, just beautiful options.

Question 2

Can you source colored gemstones?

Accepted Answer

Yes! From sapphires to garnets and beyond, I love working with colored stones to bring your vision to life.

Question 3

Do you offer full custom jewelry or just loose stones?

Accepted Answer

Both. Whether you want a single gem or a fully custom ring, I’m here to guide you. If you have a jeweler, I can source stones for them too.

Question 4

What if I don’t know what I want?

Accepted Answer

That’s what I’m here for. We’ll figure it out together with a low-pressure, personal approach.

Question 5

What happens if I don’t like the stones you send?

Accepted Answer

No problem, we keep searching at no extra cost until you find the one.

Question 6

How do you ship?

Accepted Answer

All packages are insured, tracked, and require a signature for safe delivery

Question 7

What payment methods do you accept?

Accepted Answer

Apple Pay, Zelle, PayPal (Goods & Services), and Venmo.

Question 8

Can I return a stone?

Accepted Answer

You have 3 days to notify me and 5 business days to return it. No restocking fee if returned on time.

FAQ